Your consultation details
What we collect
The consultation form collects your name, email, optional phone number, city, space type, optional budget and notes, and your agreement to be contacted about the consultation. Please use adult contact information and do not include child names, birthdates, a street address or sensitive personal information in your notes.
Why we store it
Your contact information and room preferences are stored privately in Lovable Cloud so Terry can respond to and coordinate your consultation. The stored request also includes its submission time, status, consent wording version and the page it came from. Where present, allow-listed campaign tags and a limited browser description help understand the source and operate the enquiry service.
Specialist introductions
Your details are not shared with a specialist without your agreement. Terry discusses a suitable introduction with you first. This is consultation coordination, not blanket resale of your request. An independent specialist agrees their technical design, scope, price, installation and aftercare directly with your family.
Hosting and operational processing
Lovable hosts this site and provides the Cloud service that stores requests. Hosting and operational services process information needed to run the site and handle your enquiry. Hosting can record technical and usage activity, including clicks on page controls. The form sends your details to the site’s consultation service; it does not send an automated email or text message.
Access and deletion
To ask about the information held for your consultation or request its deletion, contact Terry at terry@onhand.pro. Include enough adult contact information to identify your request, but do not send additional sensitive information. There is no marketing opt-in in this form.